• the product is unused and undamaged
• The product is in its original and intact packaging
• The return must be accompanied by a receipt / proof of purchase and the contact details of the subscriber for the refund. For example, you might want to print an order confirmation email or an order page from your order history in your e-commerce store.
• Also, if the reason for the return is a defect in the product, we will be able to investigate the product and not end up with another customer.
• Individually ordered, custom-made parts are not eligible for replacement or return.
• the return is successful through Matkahuolto or Kaukokiito as customer return. Please contact us for further advice on return
• Do not open parts or sets of parts wrapped in plastic film in their plastic packaging.
Ordered products can be returned as customer returns free of charge, through Matkahuolto or Kaukokiito (not Posti's domestic freight). Returns can also be made directly to the store. We do not accept mail order and other items.
liability for defects
All rights reserved by Karelia Motorz We reserve the right to make changes, errors and changes in our online store.