- Terms of Service - Products ordered by mail order and distance selling have the right of withdrawal within 14 days of receipt of the goods in accordance with the Consumer Protection Act. This means that you may exchange or return the products you have ordered, provided that:

• the product is unused and undamaged

• The product is in its original and intact packaging

• The return must be accompanied by a receipt / proof of purchase and the contact details of the subscriber for the refund. For example, you might want to print an order confirmation email or an order page from your order history in your e-commerce store.

• Also, if the reason for the return is a defect in the product, we will be able to investigate the product and not end up with another customer.

• Individually ordered, custom-made parts are not eligible for replacement or return.

• the return is successful through Matkahuolto or Kaukokiito as customer return. Please contact us for further advice on return

• Do not open parts or sets of parts wrapped in plastic film in their plastic packaging. Return

Ordered products can be returned as customer returns free of charge, through Matkahuolto or Kaukokiito (not Posti's domestic freight). Returns can also be made directly to the store. We do not accept mail order and other items. liability for defects

In the event of an error, first contact our customer service, who will advise you on the next steps. When returning the product, include your contact information and a description of the defect found in the product, as well as the situation in which the defect occurs.


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